I'm a million member and often appreciate traveling on AA,but U.S. Air is not any very good. The staff may be very impolite
I flew on American Airways for The very first time and final. our luggage was harmed with black grease on it huge hunks out on the handles and wheels. your airplane was dirty and really awkward. the flight crew wasn't helpful in the slightest degree. My granddaughter was with me and is about 6ft tall no space for her legs and man or woman laid again in her seat and he or she couldn't go in any way in her seat.
we constantly fly united. often. a short while ago, having said that, we had the chance to purchase a A great deal lessen fare on line by way of american airlines. now i see why it had been decreased — customer service was atrocious, the web site didn’t get the job done appropriately, and i shed out on an excellent offer.
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There exists a Center aged African American lady with a brief hair Slash and Eyeglasses at your Philadelphia Airport area who refused to present me her full name After i requested it on account of her despicable attitude. She at last advised me her identify was “D” and hid her identify badge as she mentioned this. “D” isn't going to deserve a occupation in buyer service and especially not as part of your top quality sign in spot exactly where I encountered her. As I rushed previous the very long TSA line for the self service ticketing counter with only forty minutes until my flight departed I used to be pleased to view there was a absolutely free kiosk. I started to retrieve my reservation and midway by means of this process “D” walked as much as me and claimed “This is often for top quality passengers only” I seemed up within the monitor baffled mainly because there wasn’t any sign or indicator the kiosks were top notch kiosks and Also I wondered how “D” realized I had been or wasn't top notch and why she would make these types of an assumption. I replied “Justification me?” “D” condescendingly stated “These kiosks are for top quality travellers only”.
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I Hope matters don’t get cancelled on the last minute. Myson is often a storm watcher, and it is anxious as I'm. My Mother is acquiring surgery next week and expects me there Risk-free and audio. Remember to hold that in your mind. I am planning to do my share of praying and hope this tends to work out.
three) May 5 at HPN we had to search out chair…lady attendant couldn't push passenger up ramp on to aircraft, so he walked…..When we arrived at ORD we experienced to discover chair at another gate….
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My husband And that i had a flight leaving Richmond Virginia using a closing place of Seattle Washington. We're knowledgeable about traveling and experienced flown other Airways earlier that week about to and from several Places. We had all our info and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt inquire if those who are traveling are military staff so we commenced in excess of and waited in line to speak to some consultant within the counter. Once we were up with the counter we explained to a Woman at the rear of the counter that my husband is while in the military and we had two bags to examine in. Thats when we were being informed that our bags exactly where about bodyweight and It might be 250$ added. We requested with the Girl to show us where by the deal pricing is penned. She was unable to deliver that facts and went on to tell us we could glance it up ourselves. My partner who is enlisted while in the U.S. Coastline Guard hasn't had to pay excess or any quantity for baggage, on orders or private. My husband gave her the 250$ and that's when the consultant we had been Talking with shortly grew to become very impolite and threatened to cancel our complete flight.
You see a intently similar illustration of this with American Airways. I recently took a visit and so they under no circumstances bought me to my location.
I'm presently on the flight from JFK to LAX on American Airways (flight 0019) and was Incredibly discouraged which i almost skipped the flight resulting from terribly Very long lines to acquire as a result of stability. For my 11:00 struggle, I arrived for the airport at 9:forty five — delighted to get a good amount of time for you to reach my gate, or so I thought; I scarcely produced it within the flight and I was the last one particular inside the doorway without having time and energy to get water or use the restroom.
Final thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t show you plenty of about the superb service I acquired. I asked for a wheelchair for both airports as well as the chair and attendants ended up appropriate there and went above and beyond the decision to responsibility.
I can inform you this, unless There exists some type of payment coming from the.A., I will never, at any time, at any time article source set foot on an American Airlines flight once again ! You'll find as well many other airlines that can remain on agenda.